Contact Us

Templestowe contact

(03) 8850 0655 

Manningham Medical Centre, Level 6, 200 High St, Lower Templestowe

Click here for more detailed Templestowe branch information.

 

Berwick contact

(03) 9707 0888

Level 1, Suite 2, 18-24 Clyde Rd, Berwick.

Click here for more detailed Berwick branch information. 
 

Email

To email an appointment request, click here. 
To ask one of our doctors a question, click here.
 
To email one our doctors specifically, click on their name below;

Complaints and compliments

Feedback on consultations, treatments, and the website can be given through this link;

http://www.thevictoriancosmeticinstitute.com.au/feedback/

You can remain anonymous if you wish. We do appreciate all feedback, both positive and negative as it helps us to constantly improve our service.

Emergency number

(03) 8850 0655 for 24-hour assistance on urgent matters.
 

Cancellation policy and donations to charity

Please note that we do require 24 business hours notice for any change or cancellation of appointments. If less than 24 business hours is given, a $50 cancellation fee will be incurred. All proceeds from this fee will go to a charity of your choice of the following;
The Cancer Council Victoria
Make-A-Wish Australia
SIDS and Kids
Guide Dogs Victoria
Australian Conservation Foundation
We do ask you for a credit card number to secure your booking. Please have this ready at the time of booking. Alternatively, you can place a $50 deposit via internet banking or come in to one of our clinics to place the deposit. 

Our banking details are
Templestowe clinic
The Victorian Cosmetic Institute
BSB: 06 3113
Acc:1069 5563  
 
Berwick clinic
The Victorian Cosmetic Institute
BSB: 06 3113
Acc: 1037 1120

When placing deposits please put your full name as the transfer description.  

Consultation fees

The cost of a medical consultation is $75 out of pocket after any Medicare rebates. Using our Mediclear facilities, you are able to have your Medicare rebate immediately refunded to your EFTPOS card.

A consultation with Dr. Gavin Chan is $175 (inc GST) out of pocket. Dr. Gavin Chan also charges a 15% surcharge in addition to our normal prices.

The cost of all follow up appointments and reviews is $30 out of pocket after any Medicare rebates.  Using our Mediclear facilities, you are able to have your Medicare rebate immediately refunded to your EFTPOS card.

Referrals

No referral is required from your GP to see our doctors.
 

 



On this page:

• Templestowe contact

• (03) 8850 0655 

• Berwick contact

• (03) 9707 0888

• Email

• Complaints and compliments

• Emergency number

• Cancellation policy and donations to charity

• Consultation fees

• Referrals

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