Question about Anti-wrinkle-injections: hi gavin hope you are well and not working too q301

Article Medically reviewed by Dr. Gavin Chan (MBBS, cosmetic physician, liposuctionist)

Dr. Gavin Chan

Templestowe Lower and Berwick Clinics

Dr. Gavin Chan has a background in intensive care, anaesthesia, and emergency medicine. Since 2004, Dr. Chan has provided cosmetic procedures, including anti-wrinkle injections, dermal fillers, liposuction, fat transfer, skin needling, and laser treatments. He is a doctor trainer for various dermal fillers and anti-wrinkle injections.
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Question:

Hi Gavin, Hope you are well and not working TOO hard! Lisa here, not sure if you remember me but I’ve been coming to VCI since its conception in 2005. I just wanted to express my disappointment at being unable to get a 10-15min appointment tio iron out my forehead and a lip touch up. Everytime I phone, I am told you are booked out till next February or so. Last time I visited was with Christine who, I’ve been told is no longer working there. I wasn’t offered an alternative Dr, and I asked to please be called back if there were any cancellations after 4.30pm as I too am “flat out” at work. I realise that the institute has grown substantially over the years and I am happy for your success. Just, as I said, a little saddened that although, not one of your more “affluent” clients I was confident and comfortable with the service and as regular as I could afford to be. All the best for the future. Kind Regards, Lisa McMahon

Answer:

Hi Lisa, Just read this email . Sorry to have made you wait… you are a VIP to us, especially because you have been coming for so long. If you can’t get an appointment, just email me on drgavinchan@thevictoriancosmeticinstitute.com.au and I’ll fit you in.

 

Gavin

Dr. Gavin Chan
Dr. Gavin Chan

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