Covid Safe guidelines

The following guidelines apply to all patients attending an appointment;

  • Patients are to arrive 15 minutes prior to their scheduled appointment time to undergo a rapid antigen test. The testing stations are located upon entry.
  • Rapid antigen tests are $10 and is payable at the time of your appointment.
  • Alternatively, you are welcome to bring your own rapid antigen test and perform it at the clinic reception area 15 minutes prior to your appointment.
  • If you have had a negative PCR test result in the 72hrs prior to your appointment time you do not need to attend earlier for a rapid antigen test. You will need to show your negative PCR result SMS to reception upon arrival.
  • Please attend your appointment alone. Only people with an appointment will be authorised to enter the clinic.
  • Reschedule appointments if you have any cold or flu type symptoms, or if you have been in contact with anyone experiencing symptoms.

Victorian Cosmetic Institute takes the health and safety of our staff and our patients very seriously. As such, we are adding a COVID-19 asymptomatic testing program required for all staff and patients visiting our Clinics.

The tests now form part of our COVID-19 Safety Plan and are in addition to existing safety protocols such as mask-wearing, social distancing, and frequent disinfection of surfaces. 

Rapid antigen testing is a screening tool to help detect COVID-19 in people without any symptoms of COVID-19

If you have any symptoms of COVID-19 please DO NOT attend the Clinic. 

Rapid antigen testing involves a nasal swab (using a small cotton bud) that is placed into a chemical solution The result displays within 15 to 20 minutes

What does it mean if I have a positive result? 

A positive test result means that proteins of the virus that causes Covid-19 have been found in your nasal swab sample. 

You will need to leave the VCI premises immediately and go to a COVID-19 testing site for a PCR (Polymerase Chain Reaction) test to be taken to confirm the result.

You will be required to follow the appropriate government guidelines and processes.

What does it mean if I have a negative result?

A negative test result means that it is unlikely that you have Covid-19 at the time of testing. The test did not detect any SARS-CoV-2 (Covid-19) antigens in your nasal swab sample.


Making appointments is easy!

There are several appointment options available, our friendly contact centre team members will be able to talk you through your concerns and who to book with.
Appointment types:

  • Skin Therapist. For all your dermal and beauty treatment consultations. Our highly trained Skin Therapists provide you with a complete skin analysis and design a treatment program that suit your lifestyle and needs.
  • Cosmetic Nurse. Our Cosmetic Nurses consult for cosmetic injection treatments, some skin laser treatments and double chin fat dissolving injections.
  • Cosmetic Doctor. Our cosmetic doctors consult for cosmetic injection treatments and some skin laser treatments.
  • Surgeons. The surgery team consult for liposuction procedures.

For more information on our team visit the about us page.

Call 1300 863 824 and our team will find you a suitable appointment date and time with us to begin solving your cosmetic concerns.
To make your appointment we will require a few details to create your patient profile for the booking. The process will take between 2 – 5 minutes depending on the discussion length.

Cancellation Policy

Due to the shortage of availability of appointments we ask that you make all changes or cancellations to appointments at least 48 hours or more prior to the time of your appointment. Any changes or cancellations to appointments in less than 48 hours will result in forfeiture of any deposit or consult fee which was paid to secure the appointment. If a deposit or consult fee was not paid, a $100 cancellation fee is charged.

Please note that this policy applies to all appointments, including reviews and teleconference appointments.

To cancel or reschedule your appointment phone our Customer Care team on 1300 863 824.