Terms and Conditions
Products (skin care, make-up and tools) will only be exchanged if faulty or damaged during delivery. Any exchanges on this basis must be made within 14 days of purchase. Exchanges or refunds will not be given as a result of skin reactions to products purchase.
Orders will be sent via express post. All items in stock will be shipped the next business day. Items that are Special Order may take longer to be delivered. We cannot take responsibility for any items that are lost in transit or for incorrect mailing addresses. It is the responsibility of the customer to ensure
correct details are provided with every order. The Victorian Cosmetic
Institute can not be accountable for products not received due to the
submission of incorrect address details (including typos)
Product packaging may vary from pictured image from time to time, however quantity, ingredients and size will always remain the same.
Due to discrepencies between true colour and computer images, we cannot exchange make-up that is bought in the incorrect shade. We recommend trying the make up before making a purchase.